000701 03.wma 000000 Clifford R. Michel: Okay, so we have an overview of the case leading up to cases which have directly addressed the ADA and its impact on the Internet. 000011 So Mark, would you talk to us please about the recent case, the National Federation of the Blind against Target, and what's so novel about this case? 000021 Mark Howitson: Sure, thanks. 000022 So the National Federation of the Blind versus Target case is interesting for lots of reasons. 000027 One of them is that up until that case if you'd have called me or another person who practiced this kind of law, 000035 they would have said that in the Ninth Circuit, cyberspace is not a place. 000039 So when this case came out, let's just say a lot of us were surprised. 000043 So here are the facts of the case. 000045 What happened in the National Federal of the Blind versus Target is an individual sued Target, presumably after sending a letter expressing some problems. 000054 On the basis that he was unable to use the target.com website. 000059 Now the Target we're talking about is the national retailer that has about 14,000 stores, about 205 of which are in California. 000106 Anyway, this individual said that he was unable to use the target.com website and, in particular, he claimed that the target.com website was, in part, 000115 allowed him to access facilities of the store and, in particular, what he was talking about is finding out store hours and locations, 000123 figuring out how to refill a prescription or order photo prints, that sort of thing. 000128 So his allegation was simply that the target.com website was not structured in such a way that a person who was visually impaired could still use the site 000138 and then could gain access to the Target store. 000141 So his claim is that it would have been simple and relatively inexpensive for Target to amend or change or fix, however you want to call it, 000150 its website so that an individual who was visually impaired could employ something like a screen reader, for instance, 000157 that would have turned the text of the website into Braille and other interfaces, so that person who's visually impaired could actually use the website. 000205 So essentially, those were the basic facts, that he claimed he tried and couldn't get access to the target.com website 000211 and that it would have been easy for them to make an accommodation so that he could access the Target stores through the target.com website. 000218 Clifford R. Michel: Well, what was the position taken by Target in the case? 000222 Mark Howitson: Target took the position that cyberspace or, in particular, the target.com website, was not a place of public accommodation. 000231 Their argument was that, and even Patel in her opinion in this particular matter, acknowledges that prior to this the Ninth Circuit had essentially taken 000240 the position that physical location was required to be considered a place of public accommodation. 000246 And like some of the law that Amira just mentioned, that was consistent with some of the other opinions of other Circuits, 000253 that is that you had to have a place in order to be a place of public accommodation, and that sort of made sense. 000258 So walking into the case, we all thought, well this is a no-brainer, this is simple, this is going to be a case in favor of the defendant. 000306 The defendant's going to be right, that the website, target.com, is not a place of public accommodation so, therefore, 000312 they would have to make no accommodation to provide, so it would be easier for a person who's visually impaired or any other impairment to gain access to that website. 000321 So those are the facts and that was Target's position. 000326 Of course, the plaintiff argued, particularly Mr. Sexton argued, that it, in fact, was a place of public accommodation for a variety of reasons 000333 and that the accommodation they were seeking could be easily provided for relatively little cost. 000342 Clifford R. Michel: So how did the judge rule? 000343 Mark Howitson: So the ruling was this: The judge ruled, and it was interesting, the judge made mention of some of the prior case that Amira just mentioned. 000351 But basically the bottom line, the judge ruled that, in act, cyberspace was a place and in this case she relied very much on the Rendon case, 000401 which is Amira just talked about, and that was the who wants to be in their case. 000406 And she reasoned essentially, that because the target.com website facilitated the use of the bricks and mortar Target stores, that, therefore, 000416 the target.com website had to be made so that a person who was visually impaired could access that site. 000425 Essentially what we're leading up to here is a request by the plaintiff for injunctive relief to force Target to modify their site 000434 so a person who's visually impaired can interact with it. 000437 And essentially the judge ruled that there is no legal basis that would prohibit that order. 000442 So presumably what's going to happen next in the case is they're going to bring a motion for preliminary injunction 000448 and ask the court to force Target to accommodate by modifying the site. 000454 So the court rules simply that, in fact, cyberspace was a space and the key was because it's connected between the target.com website and the bricks and mortar site, 000502 there is a connection and, therefore, it is a place of public accommodation. 000505 Clifford R. Michel: So Mark, having read the literature concerning this case, 000510 Target ever indicate a willingness to voluntarily modify their website to accommodate the visually impaired? 000517 Mark Howitson: Well, the case doesn't make mention one way or the other about it. 000521 Clifford R. Michel: What about the commentary on it? 000522 Mark Howitson: Well commentary, certainly a number of people have expressed some surprise, let's put it that way, that this case ever saw the light of a courthouse. 000532 Some people are surprised that Target would say no to a request to modify the website. 000537 Now we don't know. 000538 The case is really at this point early in it's stage. 000540 We don't know how much it really truly would have cost Target to modify its website in order to make it so that people who are visually impaired could use it. 000548 And we don't know if, in fact, the National Federation of the Blind did send a letter to Target in advance. 000554 We believe that they did and we believe that based on the fact that I represent a number of clients who've received that letter 000601 from the National Federation of the Blind. 000602 And so we're familiar with the desire by groups like the National Federation of the Blind and others to reach out and say to large national retailers and others, hey, 000615 you need to be paying attention to the Americans with Disabilities Act when it comes to your website. 000620 And, frankly, those letters aren't going out just to retailers. 000625 They're going out to just about anybody who operates a website on the Internet and that invites people to come and buy things or to purchases services of any kind. 000634 So the bottom line, the commentary really here is there is some surprise that this case ever was filed. 000641 Typically people in a Target position, the position of Target here, might have done a few things to prevent there from ever being a lawsuit. 000649 But we don't really don't know that happened exactly and it may be that the National Federal of the Blind was looking for a big target, no pun intended, 000656 and chose Target on purpose because they wanted to get the headline. 000659 We don't know. 000700