000630 04.wma 000000 Clifford R. Michel: Okay, Mark, you've talked about the facts in the Target case and the judge's ruling. 000006 What are the takeaway points that we should address? 000009 Mark Howitson: Sure. 000010 Well, the implications of Patel's ruling in the Target case are many. 000014 And the first one is sort of the surprise to many of us that now their suggestion, contrary to what looked like most of the case law, 000022 certainly contrary to the Southwest case that Amira mentioned, the Southwest Airlines case, 000027 that now there looks to be some support for the notion that there is a place in cyberspace and a place of public accommodation would include a website. 000036 So now what you have is certainly web retailers that are linked to a bricks and mortar operation are sitting there going, well, wait a second. 000046 We have bricks and mortar operations in California. 000048 We also have a website. 000049 I mean, if you walk through any shopping mall, every single store in that shopping mall is going to have a website. 000055 So every single one of them needs to stop and look at the Target case and say, well, it looks to me, based on this Target case, 000101 that we are now going to have to make sure our website is accessible to people who are visually impaired and maybe hearing impaired. 000109 And so, therefore, they're sitting there going now we're going to have to spend the time and the money to fix our websites to accommodate them in the off chance 000117 that this opinion isn't somehow rendered void by further appeals or what may very well end up being a settlement. 000125 So the implication of Patel's ruling, at least for certainly web retailers, is that. 000130 It's unclear, frankly, from the history of the case law from the ADA itself and from the Target case, whether or not this opinion would extend 000143 so far as to web-only presence. 000145 So if you can think of a company that offers its services on a web-only basis, the question would be, well are they going to be subject to this ruling 000153 because if Patel ruled that cyberspace was a place, by virtue of the fact that there was a link between the target.com website and the Target stores, well, 000203 what if we don't have any bricks and mortar operations. 000206 And the one that comes to mind is amazon.com. 000208 They're not a client or anything, but that's an example of a web-only retailer. 000213 And the question if they were sued, the question would be, well, is that a website that needs to provide access to people who are visually impaired. 000223 Clifford R. Michel: So although the Target ruling utilizes the nexus between the Internet space and the online store in which the plaintiff 000234 wanted to be able to utilize services of Target through the Internet, although that nexus is clear and at the basis of the ruling by Judge Patel in the Target case, 000245 I would think that the Internet-only retailers are very concerned about this issue. 000251 Mark Howitson: Indeed. 000252 And I can say we represent a number of Internet-only retailers or Internet-only Service Providers that are offering their services to the world. 000301 And they are worried, too, in the sense that they are not maybe where they should be in terms of getting their website compliant 000309 so that people who are visually impaired or hearing impaired can use it. 000312 So certainly when we're talking to clients, we're not advising Internet-only retailers or Internet-only businesses, don't worry about. 000319 You don't have anything to worry about. 000321 Because frankly, there's enough pressure mounting that it may very well become the case that they need to accommodate people who are visually impaired 000330 or hearing impaired as well. 000333 But as a matter of law right now, no case is going so far as to say that an Internet-only business has to comply with the American Disabilities Act. 000341 But then again, prior to September 6th when the Target case came out, we would have said at least in Ninth Circuit, you know, 000347 Internet is not a place so you don't have to worry, because really there was no case that would go that far. 000351 And so now certainly any business doing anything in Internet has to start thinking about whether or not it's compliant with the Title III 000400 of the American Disabilities Act. 000401 Clifford R. Michel: I would be very surprised if website design courses in computer science departments across the country are not addressing this 000410 and revising their curriculum to address this issue. 000414 Mark Howitson: I would think they are. 000415 I mean, not long after the Target case we got a number of calls from clients asking us what's the status, what do we have to do. 000422 And I think that's a good thing. 000424 I think it's a good reason for a lot of reasons, but nevertheless, there is no question that there is a great deal of uncertainty about this issue in the law. 000431 You can draw a clear contrast between the target opinion and the opinion in the Southwest Airlines case, because those two cases couldn't be more different. 000441 The Southwest case basically takes the position that you need to have a physical location. 000445 And in that case the plaintiff was suing, claiming that the southwest.com web check-in service did not allow people who were visually impaired to check in. 000455 So clearly there they're saying, well, look, there's no place in cyberspace in that case. 000502 But here, I mean, the facts are quite similar and the court takes a completely different view. 000506 But the court, frankly, Patel does, in her opinion, she mentions the Southwest case and just sort of in a backhanded manner says, well, 000514 that's different and they never dealt with a specific issue. 000516 But, you know, if you asked me to look at those two cases, I have to say they're completely different. 000520 There's a complete difference of opinion across the Circuits about what is and what is not a place of public accommodation. 000526 So you might say, okay, well, what's that tell us? 000528 Well, that tells us that I think that sooner or later the Supreme Court is going to have to jump into this issue again. 000534 Since it's already ruled on an ADA issue once, it's going to have to jump in this issue again 000538 and start dealing with what is a place of public accommodation in the age of the Internet. 000544 Somebody pointed out, you know, when the ADA was enacted, the Internet was nothing like what it is today. 000549 You can appreciate in the ADA they have an actual list of things that constitute places of public accommodation. 000556 The Internet is not mentioned there once. 000559 So it's hard to imagine that if the ADA were being enacted today, that the legislative body, let's put it that way, would not have mentioned that issue. 000608 Well, wait a second. 000609 So much retail, so much business is done on the Internet, they would have had to have hearings and discuss the issue of well, 000616 is Internet a place of public accommodation. 000618 It just wasn't an issue back in the day when they were creating the ADA. 000622 Clifford R. Michel: All right, let's take a break here and when we come back I'd like to ask you more about how you think the Supreme Court 000628 would address the issue, Mark. 000629 Mark Howitson: Sure. 000000